Last updated: August 14, 2026
This Privacy Policy explains how Serpget.com (“Serpget.com”, “we”, “us”) collects, uses and shares personal data when you use the Serpget website and platform (the “Service”). For the purposes of the GDPR, Serpget is the data controller of the personal data described here.
1. Data we collect
You give us:
- Account data — name, email address, password (hashed), and optionally company name.
- Order and campaign data — target URLs, anchor text, briefs or article content you submit, and order history. This may reveal your SEO activity; we treat it as confidential and never sell it.
- Billing data — billing name, address and tax identifiers where required. Card details are collected and processed directly by our payment provider, not stored by us.
- Communications — messages you send to support and your preferences.
We collect automatically:
- Usage and device data — IP address, browser and device type, pages viewed, referring URLs and timestamps, collected via cookies and similar technologies (see Section 3).
We generate or aggregate:
- Website Metrics — our crawler and data pipelines collect information about third-party websites (not about you) to produce catalog Metrics such as Domain Rating and estimated traffic. This is generally not personal data about our users.
We do not knowingly collect special-category personal data, and you should not submit it in free-text fields.
2. How we use data and legal bases (GDPR Art. 6)
| Purpose | Legal basis |
| Create and manage your account; provide the Service | Performance of a contract |
| Process Orders, payments and refunds | Performance of a contract |
| Provide support and respond to requests | Contract / legitimate interests |
| Secure the Service, prevent fraud and abuse | Legitimate interests |
| Analytics to understand and improve the Service | Consent (analytics cookies) / legitimate interests |
| Send service messages (e.g. order updates) | Performance of a contract |
| Send marketing emails | Consent (you can opt out any time) |
| Comply with legal obligations (e.g. tax, accounting) | Legal obligation |
We use strictly necessary cookies to run the Service. With your consent, we also use analytics cookies to understand how the Service is used. Non-essential cookies and analytics are not loaded until you consent via our cookie banner, and you can change your choice at any time.
We do not sell your personal data.
5. International transfers
Where personal data is transferred outside, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses (and the UK Addendum where relevant), or transfers to countries with an adequacy decision.
6. Data retention
We keep personal data only as long as needed for the purposes above:
- Account data — for the life of your account and up to 12 months after closure, unless a longer period is required for legal, tax or fraud-prevention reasons.
- Order and billing records — for the period required by applicable tax and accounting law.
- Marketing data — until you opt out.
- Aggregated or anonymised data — may be kept indefinitely, as it no longer identifies you.
7. Security
We use technical and organisational measures appropriate to the risk, including encryption in transit (HTTPS), hashing of passwords, access controls, and confidentiality obligations for staff and contractors. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, you have the right to: access your personal data; rectify inaccurate data; erase data (“right to be forgotten”); restrict or object to processing; data portability; and withdraw consent at any time (without affecting prior processing). You can also opt out of marketing at any time via the unsubscribe link or by contacting us.
To exercise your rights, contact [email protected]. You also have the right to lodge a complaint with your local data-protection supervisory authority.
9. Children
The Service is intended for business users and is not directed to children. We do not knowingly collect personal data from anyone under 16.
10. Third-party links
The catalog and Service may link to third-party websites (including Publisher sites)w. We are not responsible for their content or privacy practices; review their policies separately.
11. Changes to this Policy
We may update this Policy from time to time. Material changes will be notified via the Service or by email, and the “Last updated” date will change.
12. Contact
Data controller: Serpget.com. Privacy: [email protected].